pcgames web store FAQ section


	When will my Item Ship? Can I receive a refund? Will I receive a tracking number? Are the items factory sealed. Payment Methods? What happens if the item is out of stock and I order it? When will my Item Ship? All items will ship next business day unless ordered after 3:00 PM. Any orders not shipped next day will ship the following business day. top^ Can I receive a refund? The only way software will be refunded is if it is un-opened. In that case you must contact me through email with order number to receive a return number, you will also be charged a 15% restocking fee. Sorry no shipping refunds top^ Will I receive a tracking number? Yes, you will receive a tracking number through USPS as soon as item is shipped top^ Are the items factory sealed. Yes, all items are factory sealed and brand new unless other wise clearly stated at the top of the page. top^ Payment Methods? We accept all major credit cards through pay pal which is 100% percent secure. To insure internet security look for the https:// sign and the lock at the bottom right of the explorer page. top^ What happens if the item is out of stock and I order it? You will be given two options: 1. A complete refund. 2. Or you can wait for the item to be restocked, "an estimated waiting time will be given." top^

Last Updated: 23 Nov 2009 14:25:36 PST

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